E-COMMERCE DEVELOPMENT

Not the most glamorous page on a website, but one of the most important in helping to reduce customer service inquiries and calls: the frequently asked questions page.     One of the main purposes of a FAQ page is to document the most popular inquires made by your customers, and hope that they check the page before they call or email you. After all, nothing is worse than having to answer the same question over and over again!     So, make it easy for customers with questions to find their answer! Some of the examples below are well thought out and include some intuitive, yet simple features for searching their database of questions.     Top Components of a Good FAQ Page:     Above all, make sure you clearly display a phone number, email address, and other such details to contact you should they not be able t

A highly subjective, yet extremely important component of a website-the Design Phase-encompasses the layout, font, hierarchy, color and image use of a website. Add in operating systems, browsers, download speeds and monitor resolutions, and you can quickly become engrossed in a never ending design process. If the technical challenges weren’t enough, you also have a client or clients to please. This article will present a few key methods for managing the expectations of your client(s) while designing a user friendly, conversion centric, and cross compatible website.    Directed more towards project managers, designers and webmasters, this article will provide some tidbits of knowledge to help you get through the design phase without having to Frankenstein your design! After implementing some of these tactics you should see an in