New article posted on PracticalEcommerce.com: If you are like nearly every other small business owner, you are hosting your website on a shared or dedicated server which is managed by your web hosting company.
Your website is most likely up 99.9% of the time, and you don’t have too many conversations with your hosting support team. That is, if your site is online and operating as it should. Where you start spending a lot of time writing emails and making phone calls is when your web site goes down due to a server outage, hardware failure, data center contingency, or myriad of other reasons.
